Tracked delivery anywhere in South Africa. It is free on orders of R750 or more, and a flat R250 below that.
If it is not right for you, send it back within 15 days of delivery in resaleable condition and we refund the price you paid, including standard delivery. That is a voluntary policy we offer on top of your legal rights. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, return postage included.
Follow the supplied washing instructions and dry fully before reuse. Handle with clean hands and replace the covering if damaged or no longer fitting properly.
TypeReusable fabric face covering
CareWash following the supplied instructions
Pack choices1, 3, 10 or 50 masks
Single pack1 mask
About this product
An everyday covering, ready to reuse.
A reusable fabric face covering available individually or in packs of 3, 10 and 50. Choose the quantity that suits your household or workplace.
A reusable fabric face covering available individually or in packs of 3, 10 and 50. Choose the quantity that suits your household or workplace.
This is a fabric face covering, not a certified respirator or medical mask. It is not a substitute for protection required for hazardous dust, fumes or workplace exposure.
Check that the covering fits over your nose and mouth and stays in place comfortably. Avoid touching the front while wearing it.
Keep clean and used coverings separate. Wash and dry according to the supplied instructions, and give each wearer their own masks.
Use the selector to compare pack prices. If a task requires a certified respirator or medical mask, choose equipment with the appropriate verified specification.
Still deciding?
Not sure yet? That is fine.
You cannot always judge a product from a photograph. If it is not right for you, send it back within 15 days of delivery in resaleable condition and we refund the price you paid, including standard delivery. That is on top of your Consumer Protection Act 68 of 2008 rights if anything arrives faulty.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002 covers you, and we pay the return postage. Read the full detail on our refunds and returns page, or ask us anything before you order.
A reusable fabric face covering available individually or in packs of 3, 10 and 50. Choose the quantity that suits your household or workplace.
What should I know before choosing it?
This is a fabric face covering, not a certified respirator or medical mask. It is not a substitute for protection required for hazardous dust, fumes or workplace exposure.
What should I know about type?
Reusable fabric face covering.
What should I know about care?
Wash following the supplied instructions.
What should I know about pack choices?
1, 3, 10 or 50 masks.
What should I know about single pack?
1 mask.
What should I know about personal pack?
3 masks.
What should I know about family pack?
10 masks.
What should I know about business pack?
50 masks.
What should I know about respirator certification?
Not represented as a certified respirator.
What should I know about medical certification?
No verified medical certification.
What should I know about fit?
Cover nose and mouth comfortably.
What should I know about replacement?
Replace if worn or damaged.
What should I know about sharing?
Allocate individual masks to each wearer.
How should I care for it?
Follow the supplied washing instructions and dry fully before reuse. Handle with clean hands and replace the covering if damaged or no longer fitting properly.
How do I prepare it for use?
Check that the covering fits over your nose and mouth and stays in place comfortably. Avoid touching the front while wearing it.
What operating detail matters most?
Keep clean and used coverings separate. Wash and dry according to the supplied instructions, and give each wearer their own masks.
Where can I find more detailed instructions?
Read the manual and label supplied with the product. Contact the team before ordering if you need a specific model detail.
What currency is the price in?
The current price is shown in South African rand in the buy box. Delivery is calculated in the cart.
Does the price include VAT?
Yes. The displayed product prices include VAT.
How much is delivery?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
How long does delivery take?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
Will I receive tracking?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
Can I change an order?
Contact customer support as soon as possible. Changes depend on whether packing or dispatch has already started.
What if my product arrives damaged?
Keep the packaging and email us your order number with photos. If it arrives faulty, damaged or not as described, the Consumer Protection Act 68 of 2008 covers you: we repair, replace or refund it and pay the return postage.
Can I ask about a bulk order?
Yes. Use the wholesale enquiry page with the product, quantity and delivery postcode.
How do I choose a pack or quantity?
Select the pack size before adding to the cart. The quantity control counts packs, and the cart shows the selected pack.
Where can I read the returns policy?
Our voluntary change-of-mind return window is 15 days from delivery. You pay return postage; there is no handling fee. This does not limit statutory cooling-off or faulty-goods rights under South African law. See our returns policy for conditions and exceptions. If it arrives faulty, damaged or not as described, the Consumer Protection Act 68 of 2008 covers you and we pay the return postage. Our refunds and returns page has the full detail.
Who sells this product in Australia?
BuyFactory Direct South Africa is operated by Caruso Consulting Co Ltd. Company and contact details are on our Contact page.
How do I contact the team?
Use the Contact page or email theteam@customersupport.care with your question and, if applicable, your order reference.
The complete guide
Buying Guide
6 min readBuyFactory Direct
Choosing and positioning
Check that the covering fits over your nose and mouth and stays in place comfortably. Avoid touching the front while wearing it.
Using the product
Keep clean and used coverings separate. Wash and dry according to the supplied instructions, and give each wearer their own masks.
Practical details
Use the selector to compare pack prices. If a task requires a certified respirator or medical mask, choose equipment with the appropriate verified specification.
Care and support
Follow the supplied washing instructions and dry fully before reuse. Handle with clean hands and replace the covering if damaged or no longer fitting properly.
This is a fabric face covering, not a certified respirator or medical mask. It is not a substitute for protection required for hazardous dust, fumes or workplace exposure.
Choose your product using the sizes and specifications on the page. Orders ship from our warehouse or the product supplier. Free South Africa-wide delivery on orders over R750.
Reusable Face Mask - 3 pack from BuyFactory Direct South Africa. R316.12. We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that. Our voluntary change-of-mind return window is 15 days from delivery, with customer-paid return postage and no handling fee. Statutory rights under the Consumer Protection Act and the Electronic Communications and Transactions Act are not limited. See our returns policy for conditions and exceptions.
