About BuyFactory Direct
Home, garden and everyday products, sold direct to customers across South Africa. Free tracked delivery on orders over R750.
BuyFactory Direct brings our group's warehouse stock and selected supplier products together in one store. Our other stores each focus on one kind of product. This one puts a broad range of products in one place, so you can buy a screen door, a silk pillowcase and a set of garden edging in one order.
What we sell
Twelve categories: fly screens, window screens and door curtains, scarves and shawls, bedding and linen, garden and lawn tools and edging, silk and satin pillowcases, sheets and sleepwear, bird control, bathroom and mobility aids, health and air quality products, bike accessories, kids and baby gear, tools and hardware, and home and living. The range is the stock we hold. When something sells out and is not coming back, it comes off the site.
The details on every page
Each product page lists the sizes, materials, specifications and what is in the pack. Where a product comes in sizes or colours, each one has its own page and price. If a detail is not on the page, ask us before you order rather than guess.
How we ship
Orders are picked and packed by our warehouse team or the product supplier. We dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier, and remote and regional addresses may take longer. Delivery is free on orders of R750 or more, and R250 including VAT below that.
Not sure about a size or a specification? Email us before you order at theteam@customersupport.care and a real person will help, usually within one working day.
BuyFactory Direct ships within South Africa only. Prices are in South African rand and include VAT.
Who is behind BuyFactory Direct
BuyFactory Direct is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.