Tracked delivery anywhere in South Africa. It is free on orders of R750 or more, and a flat R250 below that.
If it is not right for you, send it back within 15 days of delivery in resaleable condition and we refund the price you paid, including standard delivery. That is a voluntary policy we offer on top of your legal rights. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002, return postage included.
A bamboo tissue box brings a natural finish to your bathroom counter. Check its dimensions against the tissues you use.
A bamboo tissue box brings a natural finish to your bathroom counter. Check its dimensions against the tissues you use.
A warmer home for your tissues. A bamboo tissue box brings a natural finish to your bathroom counter. Check its dimensions against the tissues you use.
Material: Bamboo. Dimensions: 8.6 × 4.5 × 3.3 inches. Surface: Water-resistant; do not immerse.
Still deciding?
Not sure yet? That is fine.
You cannot always judge a product from a photograph. If it is not right for you, send it back within 15 days of delivery in resaleable condition and we refund the price you paid, including standard delivery. That is on top of your Consumer Protection Act 68 of 2008 rights if anything arrives faulty.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Protection Act 68 of 2008 and the Electronic Communications and Transactions Act 25 of 2002 covers you, and we pay the return postage. Read the full detail on our refunds and returns page, or ask us anything before you order.
Check the product measurements, included components and any selectable shape or pack size on this page before adding it to your cart.
What does the displayed price cover?
The current price is shown in South African rand in the buy box. Delivery is calculated in the cart.
Can I order more than one?
Yes. Set the quantity in the buy box. If you select a pack, quantity counts packs.
What currency are prices in?
The current price is shown in South African rand in the buy box. Delivery is calculated in the cart.
How much is standard shipping?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
Is express shipping available?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
We dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier. Delivery is free across South Africa on orders of R750 or more, and R250 including VAT below that. Delivery estimates are not guaranteed arrival dates.
Will I receive tracking?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
Can I change my delivery address?
We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that.
Can I cancel an order?
Our voluntary change-of-mind return window is 15 days from delivery, with customer-paid return postage and no handling fee. Statutory rights under the Consumer Protection Act and the Electronic Communications and Transactions Act are not limited. See our returns policy for conditions and exceptions.
What is the return window?
Our voluntary change-of-mind return window is 15 days from delivery. You pay return postage; there is no handling fee. This does not limit statutory cooling-off or faulty-goods rights under South African law. See our returns policy for conditions and exceptions. If it arrives faulty, damaged or not as described, the Consumer Protection Act 68 of 2008 covers you and we pay the return postage. Our refunds and returns page has the full detail.
What if it arrives damaged or incorrect?
Keep the packaging and email us your order number with photos. If it arrives faulty, damaged or not as described, the Consumer Protection Act 68 of 2008 covers you: we repair, replace or refund it and pay the return postage.
Should I return it to the administration office?
Our voluntary change-of-mind return window is 15 days from delivery. You pay return postage; there is no handling fee. This does not limit statutory cooling-off or faulty-goods rights under South African law. See our returns policy for conditions and exceptions. If it arrives faulty, damaged or not as described, the Consumer Protection Act 68 of 2008 covers you and we pay the return postage. Our refunds and returns page has the full detail.
How can I ask a question before ordering?
Email theteam@handbidet.co.nz and include the product name and the details you need checked.
Does it treat a medical condition?
This is a bathroom product for everyday personal care. It is not sold as a treatment or as a substitute for medical advice.
How do I care for it?
Follow the care label or supplied instructions. Keep it clean and dry between uses; stop using any damaged component.
Is installation required?
This item does not need a permanent connection to your toilet plumbing. Follow the supplied setup and use instructions.
How do I check what is included?
Use the specifications above. Accessories shown in a bathroom setting are not included unless named in the included-components list.
Are all bathroom products interchangeable?
No. Shapes, sizes, connections and intended uses differ. Check the exact model rather than assuming another product’s specifications apply.
Can I order for multiple bathrooms?
Yes. Check your requirements in each room separately, then choose the appropriate quantity or offered pack size.
Can I place a wholesale order?
Contact the wholesale team through the wholesale page with the product, quantity and delivery destination. Quotes depend on the order details.
How do I find my order details?
Keep the order confirmation sent after purchase. If you cannot find it, contact support using the email address used at checkout.
What if the instructions differ from this page?
Stop setup and contact support with your model details. The exact supplied model and its instructions need to be checked before proceeding.
Where can I read the store policies?
Shipping, returns, privacy and purchase terms are linked in the footer on every page.
Can I use a discount code?
Enter an eligible code in the cart before checkout. The cart shows the discount and recalculates the shipping threshold before you pay.
The complete guide
Choosing and using bamboo tissue box
3 min readBuyFactory Direct
Before you choose
A bamboo tissue box brings a natural finish to your bathroom counter. Check its dimensions against the tissues you use.
Compare the dimensions and pack contents with the space and routine you have in mind.
Product details
Material
Bamboo.
Dimensions
8.6 × 4.5 × 3.3 inches.
Surface
Water-resistant; do not immerse.
Everyday use and care
Follow the supplied care instructions. Keep clean and allow to dry between uses.
Ordering and delivery
Choose the exact option and quantity before adding to your cart. We dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier. Delivery is free across South Africa on orders of R750 or more, and R250 including VAT below that. Review your delivery details and order total before payment.
Choose your product using the sizes and specifications on the page. Orders ship from our warehouse or the product supplier. Free South Africa-wide delivery on orders over R750.
Bamboo Tissue Box from BuyFactory Direct South Africa. R379. We dispatch within 2 working days. Tracked South African delivery then takes up to 7 working days; remote addresses may take longer. Standard delivery is free on orders of R750 or more, or R250 below that. Our voluntary change-of-mind return window is 15 days from delivery, with customer-paid return postage and no handling fee. Statutory rights under the Consumer Protection Act and the Electronic Communications and Transactions Act are not limited. See our returns policy for conditions and exceptions.
